Fees and Service Charges
KakoBuy charges a service fee on each order, typically 5-10% of the item price. This is standard across most agents. Some agents charge a flat fee per order, which can be better for expensive items. Others charge a percentage, which is better for budget items. The KakoBuy Spreadsheet helps you find the right items regardless of which agent you choose.
| Agent | Service Fee | QC Photos | Extra Photos | Storage |
|---|---|---|---|---|
| KakoBuy | 5-10% | Free | $0.50-1 | 90 days |
| Pandabuy | 5-8% | Free | $0.50 | 100 days |
| Wegobuy | 5-10% | Free | $1 | 90 days |
| CSSBuy | Flat $ | Free | $0.30 | 180 days |
| Superbuy | 6-12% | Free | $1 | 90 days |
Shipping Options
All major agents offer EMS, DHL, and SAL. KakoBuy's shipping rates are competitive but not the cheapest. The advantage of KakoBuy is the KakoBuy Spreadsheet integration, which helps you find the right items faster. If shipping cost is your only concern, CSSBuy often has lower rates. If you want the best spreadsheet support, KakoBuy is the better choice.
QC Quality and Speed
QC photo quality varies by agent. KakoBuy provides standard 3-5 photos per item. The turnaround is usually 1-2 days after the item arrives at the warehouse. Some agents offer HD photos for an extra fee. If you are buying high-value items, the extra fee is worth it.
Customer Support
KakoBuy's support is functional but not exceptional. Response times are 12-48 hours depending on the season. Peak times like November and January have longer waits. For urgent issues, some agents offer live chat. The spreadsheet community on Reddit is often faster than official support for QC questions.